Refund policy

Refund Policy

At HarmonyHarvest, we want you to be happy with your purchase. If you’re not completely satisfied, you may request a return within 30 days of delivery.

To be eligible for a return, items must be unused, unopened, and in their original packaging. You’ll also need your order number or proof of purchase.

To start a return, email theharmonyharvest@gmail.com with your order number and the reason for the return. Please do not send items back without receiving return instructions first.

If your return is approved, we’ll provide return instructions. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or was sent incorrectly. Original shipping charges are non-refundable.

Once we receive and inspect your return, we’ll notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

For health and safety reasons, opened or used consumable products cannot be returned unless they arrived damaged, defective, or were sent incorrectly. We also cannot accept returns submitted after the 30-day return period or for final-sale items, unless required by law.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos so we can make it right.

This policy does not limit any rights you may have under applicable consumer-protection laws.⠋